Refund policy

Return Policy

Thank you for shopping with Lumen Dusk. If you’re not completely satisfied with your glasses, we’re happy to help.

Return Window
You may return your item within 14 days of receiving it.

How to Start a Return
To return your item, email us at lumendusksupport@gmail.com with your order number. Our team will reply with the next steps.

Condition of Items
Items should be returned in their original condition and packaging, with all included accessories.

Refunds
Once we receive and inspect your return, we’ll process your refund to your original payment method. Please allow 5-10 business days for it to appear on your statement. YOU will cover the return shipping costs.

Questions?
Contact us anytime at lumendusksupport@gmail.com.